Picture courtesy of Volvo
Leaders from Nice West Apparatus settle for their award from Volvo CE. (L-R) are Scott Younger, head of Area North The united states, VCE; Colin Matejka, president, Nice West; Rob Rintoul, CFO, Nice West; Roger Dobie, COO, Nice West; Agako Nouch, head of gross sales building, VCE; Evan Perry, district vice chairman, VCE; and Jeff Keller, district gross sales supervisor, VCE.
At the heels of loads of sellers and consumers visiting its North American headquarters for a a hit Volvo Days, Volvo Building Apparatus has named two sellers as its Broker of the 12 months and Uptime Broker of the 12 months for 2023.
Nice West Apparatus is the OEM’s Broker of the 12 months. The award celebrates the dealership that exemplifies the Volvo logo and values and demonstrates persistently prime efficiency in all spaces, together with buyer uptime, provider choices and proportion efficiency through the years.
“Nice West does industry with objective, and their sturdy buyer base is proof of that,” mentioned Scott Younger, head of Area North The united states, Volvo CE. “They’re devoted to construction relationships and working out their consumers’ wishes so they may be able to ship the most productive answers imaginable.”
Nice West Apparatus is a full-service dealership with 11 places throughout British Columbia and Yukon in Canada. The staff completed vital year-over-year expansion in a couple of apparatus sorts and in marketplace proportion whilst additionally increase their wisdom and stock of electrical machines and the related make stronger apparatus and gear.
Key roles that helped the personnel earn the award come with a rebuild mission supervisor all in favour of updating used apparatus, a technical teacher to make stronger ongoing schooling, a generation specialist all in favour of telematics and assistive tool, and a dozen customer support reps. They have got additionally established a strong period chain procedure throughout all places and are piloting an internet portions market.
“We’re so thankful to be known,” mentioned Colin Matejka, president at Nice West. “Our staff has put numerous idea and time into making sure our consumers are glad with the extent and form of provider we offer. We’re at all times having a look to improve {our relationships} with our clientele and proud to peer our staff known for his or her ingenuity and willpower to the communities we serve.”
Picture courtesy of Volvo
Nice West Apparatus is Volvo CE’s broker of the yr. (L-R) are Colin Matejka, president; Rob Rintoul, CFO; and Roger Dobie, COO, all of Nice West Apparatus.
Uptime Efforts Additionally Identified
Some other broker earned an award from Volvo: this one all in favour of protecting consumers up and working. The 2023 Uptime Broker of the 12 months is Strongco, a completely owned subsidiary of Nors, S.A. that has 25 places within the Alberta, Ontario and Quebec provinces of Canada.
“Strongco serves a big territory and has difficult pageant, so their talent to distinguish themselves with very good provider is what makes them a hit,” mentioned Younger. “They put nice idea and care into construction sturdy regional groups with the intention to make stronger consumers higher and sooner.”
The Uptime Broker of the 12 months award acknowledges the North American dealership that shows Volvo’s dedication to being the No. 1 uptime supplier within the building trade by means of demonstrating its Carrier Dedication pledge to offer consumers unequalled provider and make stronger.
In 2022 and 2023, Strongco restructured its product make stronger personnel and processes, added a vice chairman of after gross sales, and evolved regional efficiency facilities, demonstrating its laser focal point on buyer make stronger. Those adjustments, in conjunction with department enhancements, higher permit the provider staff to reply briefly to buyer wishes.
For more info, discuss with www.volvoce.com.
