NORD DRIVESYSTEMS provides complete after-sales products and services together with repairs, spare portions, and service to extend gadget longevity and availability. Their Sensible Test provider package deal and emergency hotline make sure fast answer of breakdowns.
Photograph courtesy of NORD
The NORD provider division supplies set up and commissioning help by the use of telephone, e-mail, faraway toughen or on-site toughen.
NORD DRIVESYSTEMS provides a complete, complete vary of after-sales products and services and toughen to verify environment friendly efficiency and longevity of its merchandise.
Products and services come with commissioning, repairs, spare portions control, virtual answers and extra. It additionally supplies self-service choices, with FAQs addressing commonplace inquiries by the use of simple, 24/7 on-line get entry to.
The NORD provider division supplies set up and commissioning help by the use of telephone, e-mail, faraway toughen or on-site toughen. This toughen is customized to particular person gadget necessities and contains optimization and adjustment of NORD merchandise, laser alignment, vibration size, thermography, endoscopy and commissioning experiences.
For digital pressure parts, the elemental commissioning package deal is composed of verifying electric set up and parameters on variable frequency drives, appearing check runs for drives and backing up digital knowledge by the use of NORDCON tool. A complicated commissioning package deal is also to be had, which incorporates all fundamental products and services, plus community research of the voltage provide for parts.
NORD works carefully with its shoppers to search out the commissioning package deal very best fitted to their challenge and finances wishes.
Common repairs of pressure techniques guarantees lengthy provider lifestyles, prime gadget availability, plannable downtimes and calculable prices.
NORD Sensible Test is a modular provider package deal that permits shoppers to make a choice the provider stage that works very best for his or her wishes with fundamental, complex and top class tiers to be had. When a NORD technician plays repairs on a pressure, all beneficial dressed in portions are changed, any injury discovered is famous, and on-site research is carried out. The preventative substitute of dressed in portions now not simplest reduces the danger of unscheduled downtimes, but additionally reduces pointless put on on different portions for longer product lifestyles.
After the inspection is done, a selection of pressure knowledge and standing data is supplied with suggestions for motion if irregularities are discovered. If restore is important, NORD has in-house restore retail outlets at its amenities in Waunakee, Wisc., and McKinney, Texas. It additionally has a community of approved provider facilities all through the sector for handy native get entry to when and the place shoppers want it.
As soon as a unit is gained, provider technicians will diagnose the reason for faults, blank and take a look at all parts, and change broken dressed in portions, seals, bearings and oil. After reassembly, a last overview is carried out to verify the pressure is operating correctly prior to it ships again to the client.
Warranties for the carried out paintings and changed portions are also equipped. If a restore is decided to be too expensive, NORD will help in ordering an actual substitute or deciding on a brand new unit. NORD additionally provides spare portions for motors, equipment motors and variable frequency pressure parts. Those portions are saved at a central warehouse in Wisconsin in addition to 3 different amenities throughout the US for larger availability and speedy supply.
Stocked portions can regularly be shipped similar day to attenuate gadget downtime, and courier provider is to be had for expedited supply. Alternative portions additionally may also be ordered on-line by the use of the Spare Portions Store, which provides complete, unit-specific phase diagrams for simple id and ordering.
NORD’s Spare Portions Store can scale back buyer warehousing prices and equipped round the clock get entry to to the newest spare portions data.
Mechanical screw ups and technical issues can happen at any time or position. To verify breakdowns are resolved briefly with minimum loss, NORD has an emergency hotline in position for spare portions, substitute drives and technical toughen for its merchandise, even with out a provider contract.
Referred to as “NORD 9-1-1”, this provider supplies 24/7/365 emergency breakdown help to get operations up and working briefly. This provider may also be simply accessed through calling NORD’s primary telephone line at 888/314-6673.
As a world producer, NORD performs a big phase within the transmission of power and movement. Its gadget modernization toughen is used to replace pressure techniques to more recent generation to extend potency and scale back carbon footprint. As a part of its NORD ECO provider, NORD conducts an power and function research of the pressure generation to spot techniques to scale back power necessities and General Price of Possession (TCO). Machine modernization may just come with switching to asynchronous or synchronous motors with upper potency categories (IE3/IE5+), putting in sensor generation for pressure tracking, retrofitting a variable frequency pressure, or changing an current VFD with a more recent pressure that has progressed capability and extra options.
NORD may also be contacted through telephone at 888/314-6673 for all provider and toughen wishes. Those that desire virtual communique can consult with the virtual products and services webpage to publish a provider request or touch the NORD gross sales crew or provider division.
For more info, consult with www.nord.com.
Photograph courtesy of NORD
When a NORD technician plays repairs on a pressure, all beneficial dressed in portions are changed, any injury discovered is famous, and on-site research is carried out. The preventative substitute of dressed in portions now not simplest reduces the danger of unscheduled downtimes, but additionally reduces pointless put on on different portions for longer product lifestyles.
