We not too long ago undertook a customer support survey to get an perception into how we’re serving to our consumers use Rapport3 to its highest possible.
We had been happy with the improve staff delight and backbone effects, with 89% being very certain or fairly certain of our technical improve.
Total, how would you fee the standard of your technical improve revel in?
100% of respondents felt the improve staff understood their downside, which is a smart outcome!
How smartly did we perceive your query or downside?
Accessibility to our improve staff is one in every of our most powerful attributes, proven obviously via those survey effects.
How ceaselessly do you need to wait on cling when calling technical improve at Cubic Interactive?
We also are happy with effects in regards to the post-call motion and resolution time.
How a lot time did it take us to deal with your questions and issues?
Do not hesitate to
get involved
with our staff to determine extra on Rapport3 and the way it might lend a hand what you are promoting!
