Hydrock Specialists Ltd is a multi-disciplinary engineering consultancy, running inside Civil & Structural Engineering, Construction Services and products, Flooring Engineering , Nuclear, Transportation and extra. They pleasure themselves on handing over a recent way to initiatives and are developing high-performing structures and infrastructure. Hydrock may be strongly dedicated to being a great spot to paintings, with six consecutive years within the Sunday Instances 100 Perfect Corporations to Paintings For.
Hydrock got here to Rapport3 in September 2019. There have been many demanding situations in deploying their earlier Follow Control answer at their Almondsbury HQ and connecting it to their 15 different workplaces. The Hydrock staff labored onerous to make it paintings for them, however because the trade persisted to extend it used to be transparent that Hydrock wanted an answer that would maintain the various workflows around the other disciplines and purposes and might be simply utilized by all team of workers.
Dave Lawes, Director of Programme Supply, created a plan to lend a hand them transfer ahead. He assembled a venture staff to spot ten imaginable distributors, after which engaged all ranges of the trade to construct a Purposeful Requirement to attain those distributors.
The primary sections of the Purposeful Requirement had been:
- Design:
“We would like it to be user-friendly and to be had on a couple of units.” - Control Knowledge:
“We would like so to analyse our information and simply view trade efficiency.” - Buyer Dating Control (CRM): “We would like shopper actions connected to our paintings.”
- Revised/Advanced Key Processes: “We would like revised processes that fortify high quality.”
Cubic Interactive are overjoyed to announce that our Rapport3 and
Gekko merchandise had been selected after this sort of rigorous variety procedure. Hydrock took on Rapport3 Mission Costing , HR , CRM ,
Gekko E-mail Control and Navision integration to lend a hand them fulfil those obviously outlined necessities.
Our device is to be had on cell units, making it extraordinarily user-friendly and out there. Good reporting and dashboards permit Hydrock to analyse their information and examine trade efficiency straight away. Our CRM module supplies an intuitive seek serve as which permits Hydrock to simply stay observe in their purchasers and is built-in with their venture control.
Even with the national lockdown brought about through coronavirus, coaching used to be an actual luck and all 500 team of workers went continue to exist June 1st 2020. Hydrock can now perform as successfully, collaboratively and intelligently as their Purposeful Necessities dictate.
Dave Lawes had this to mention of the method; “Enhance has been very attentive; precisely as described right through the gross sales procedure. Customers are reporting again on how simple to make use of Rapport3 is.”
We’re extraordinarily happy to have Hydrock on board, and look ahead to seeing them fulfil their Purposeful Necessities with our Rapport3 device.
If you want to grasp extra about any Rapport3 modules and the way they may be able to lend a hand to develop your enterprise,
get in contact
or electronic mail
data@cubicinteractive.com
. We offer loose demonstrations of our Rapport3 device and Gekko E-mail Control.